Giorgia Chimara Varzoni
Master's – Strategic human resource management and labor relations: a study in collective meal sector companies in the state of São Paulo
Advisor: Prof. Dr. Wilson Aparecido Costa de Amorim
Comission: Profs. Drs. Andre Luiz Fischer, Eduardo, de Camargo Oliva e Elza Fatima Rosa Veloso
Class: 217, FEA-5
This study aimed to identify and analyze the strategic human resource (HR) management in collective meal restaurant companies in the state of São Paulo focusing on labor relations. The specific purposes of this paper were to investigate how collective meal companies adopt strategic HR management policies and practices, identify and analyze the specific characteristics of labor relations, and relate the characteristics of labor relations to the adoption of strategic HR practices by those organizations. The theoretical starting points were strategic HR management and labor relations. On strategic HR management, the topics of people management and people management models were addressed. The theoretical discussion about labor relations addressed the evolution of this construct, labor relations systems and labor relations in Brazil. Through a bibliographic survey of recent publications, we have analyzed eleven scientific articles that discuss aspects of strategic HR management and labor relations. The research was qualitative, descriptive and exploratory. The empirical study investigated the activities of four large collective meal companies in the state of São Paulo. Data collection was performed through document analysis, semi-structured interviews with HR managers and union members, and secondary database analysis. The research results showed that collective meal companies have characteristics of strategic HR management and have a labor relations based on good interaction between workers, employees and unions. Hence, demonstrating that the labor relations of collective meal companies can contribute to the performance of strategic HR management.
*Abstract provided by the author