Gilson De Lima Lira
Doctorate – Industry 4.0: the impacts of enabling technologies on operations strategies
Advisor: Profª. Drª. Adriana Marotti de Mello
Comission: Profs. Drs. Gabriela Scur Almudi, Mauro Zilbovicius and Paulo Tromboni de Souza Nascimento
Link youtube: https://youtu.be/hqEQcha9P7A
In recent years, different world organizations and, in a more intensive way, companies in the industrial sector, have turned their concerns to a strong technological movement that the academy and the corporate world called Industry 4.0. This movement, which had its origins in Germany in 2011, started out of a program to recover its industrial park, the Industry 4.0 platform, a program designed to face the growing competitive threats from Asian countries. In addition to the German program, other countries have been undertaking similar studies and initiatives, with the industrial pole of Manaus, which has a large park of technological companies and with complex processes, inserted in the advancement of this theme. This is, therefore, one of the great challenges of companies installed in the pole, which are currently initiating several changes in their operational production activities, implementing new computer systems called enabling technologies. In this context, the main purpose of this study is to answer the following research question: How do enabling technologies in Industry 4.0 impact strategic performance objectives? For this purpose, this work intends, as general objective, to analyze the impact caused, in the companies of the Industrial Pole of Manaus, by the adoption of enabling technologies of Industry 4.0. Specifically, the research aims to verify the impact of enabling technologies of Industry 4.0 in the types of operations strategy in quality, flexibility and costs. The field research carried out, of a qualitative nature, was conducted through interviews with managers of 12 companies belonging to the chain of companies of the electro-electronic pole. Its main results point to a frequent use of computer systems for machine integration, like the use of enabling machine-to-machine (M2M) technology, the use of robots in activities that previously involved manual operations, and the use of CPS - Cyber Physical Systems. The use of these systems confirm the hypotheses according to which the use of enabling technologies in Industry 4.0 affects the performance objectives: quality, flexibility and costs, therefore impacting competitive factors on customer satisfaction with reduced waste, speed of change and cost reduction.
*Abstract provided by the author