Karen Ciaccio Secco
Doctorate – The construction of the coach professional identity ande the perception of quality of life at work
Advisor: Profª. Drª. Ana Cristina Limongi-França
Comission: Profs. Drs. Sigmar Malvezzi, Adriana Backx Noronha Viana and Alípio Márcio Dias Casali
Class: 215, FEA-1
The present thesis aimed to evaluate the life quality at work in the identity of coach, as well as to seek possible relationships between the perception of life quality at work, well-being and the construction of this professional identity. For this study development transformations were observed in the contemporary world and their consequences at work environment, taking a close look at the construction of the coach's professional identity, understanding how the new career demands articulate life quality concepts at job and psychological well-being. Given the proposed objective, it was an option to research with mixed approach (quality-quantity), being characterized in a descriptive explanatory study that aims to deepen the understanding of the phenomenon studied. The survey consisted in 535 coaches, which 498 participated through the online questionnaire, which used descriptive statistical techniques, factor analysis and linear regressions. 37 people were interviewed through life story narrative with the beginning question: "Who are you?" The interviews were analyzed using discourse analysis. The results showed that 95% of individuals seeking a career in coaching have as mainly factor the desire for more life quality and better life quality at work. Statistical analyzes indicate that life quality at work and psychological well-being influence each other, as well as the state of flow, identified by the coaches.Research findings also stand out: 1) Although most subjects act as external coaches, there is a tendency to increase the performance of internal coaches in organizations by 79%; 2) the greater the coach's experience, the higher the indicators of psychological well-being and quality of life at work; 3) coaches feel self-fulfilling and happy to be able to work with them; 4) Coaching is a professional activity of identity management of the individual and from which emerges a career that opens potential for the management of their own quality of life. It was concluded that these professionals have quality of life at work; however, the conception of the meaning of this concept is unique, based on their life history and the reality in which this professional acts. This research contributes to the expansion and enrichment of studies on the professional coach identity and his life quality at work, which also helps Human Resources professionals, and other corporate areas that hire this service. In addition, to possibly alerting and raising awareness of coach professionals about the importance of managing in their life quality, the risks and challenges present in this occupational activity.
*Abstract provided by the author